Michelle Kelley
US Lead at The Listening Institute
Professional Training and Coaching
Education: Syracuse University - Syracuse University
Boston, MA, USA
Biography
Until recently Michelle Kelley was a Hostage Negotiator and FBI Special Agent. Before that Michelle taught 2nd grade, a very logical career change. Now she’s entered the business arena, sharing the skills of elite listening with people from all walks of life.
As a counter terrorism agent, 9/11 trial contributor, and educator there are things she can never reveal and some she can. Fortunately, the lessons she shares from her high-octane career transfer to valuable skills we can all use in everyday life. Michell is now the US Lead for The Listening Institute – a training consultancy with one simple mission: To teach professionals to listen and influence like hostage negotiators, so they can make better deals.
Best Story
How I went from a 2nd grade teacher to an FBI Special Agent!
Origin Story
We all know how to listen, but when I ask 'Who taught you how to listen and what did they teach you?' The answer doesn't explain how you listen and what you listen for. Subconsciously we are good listeners, when you give it conscious thought, you become excellent!
Example talks
Learn ‘Life or Death Listening’ from a former FBI hostage negotiator
In this compelling keynote you’ll discover the unique transferable skills Michelle’s gained from coordinated communications with terrorists, international criminals and those in crisis. Skills she’s taught law enforcement, and latterly business, with immense success over the years. She is now the US Lead for The Listening Institute – a training consultancy with one simple mission: To teach professionals to listen and influence like hostage negotiators, so they can strike better deals.
Featured Video
I am willing to travel
More than 100 miles
When it comes to payments
I generally get paid for speaking but make exceptions
Topics
Best Story
How I went from a 2nd grade teacher to an FBI Special Agent!
Origin Story
We all know how to listen, but when I ask 'Who taught you how to listen and what did they teach you?' The answer doesn't explain how you listen and what you listen for. Subconsciously we are good listeners, when you give it conscious thought, you become excellent!
Example talks
Learn ‘Life or Death Listening’ from a former FBI hostage negotiator
In this compelling keynote you’ll discover the unique transferable skills Michelle’s gained from coordinated communications with terrorists, international criminals and those in crisis. Skills she’s taught law enforcement, and latterly business, with immense success over the years. She is now the US Lead for The Listening Institute – a training consultancy with one simple mission: To teach professionals to listen and influence like hostage negotiators, so they can strike better deals.