Jill Shroyer
CEO at Expedition HR
Education: University of New Hampshire
Park City, UT, USA
Biography
Jill Shroyer is an accomplished speaker invited to speak on topics such as workplace conflict, people management, and workplace communication. As the CEO and Lead Consultant of Expedition HR, she leverages over 25 years of human resources experience to empower organizations in navigating complex HR challenges and improving workplace dynamics. Jill is also the author of the best selling book, Conquer Sticky Situations: A Fresh and Empowering Approach to Tough Talks at Work and in Life.
Passion
What drives Jill is her commitment to transforming workplace interactions into constructive dialogues. She believes that effective communication is key to preventing conflict, encouraging collaboration, and enhancing employee satisfaction. Her enthusiasm for helping others conquer difficult conversations fuels her work and the signature 5-step tough conversations framework she shares.
Best Story
One of Jill's standout speaking experiences was at a women in business leadership summit, where she shared her signature 5-step formula for handling tough talks. The audience responded positively, sharing their own challenges and engaging in meaningful discussions about conflict resolution and effective communication strategies, which reaffirmed Jill's impact as a thought leader in HR.
Origin Story
Jill's journey into human resources began in the hospitality industry, where she discovered her unique talent for resolving the trickiest workplace situations. Identified early on as having a knack for handling those "sticky situations", she developed a passion for HR that led her to establish Expedition HR. Expedition HR's mission is to provide accessible HR solutions and training to businesses lacking in-house expertise.
Example talks
The Trust Playbook: Winning at Work Together
Trust is the foundation of every high-performing team. Period. In this engaging training, participants will discover actionable strategies—like practicing professional vulnerability, following through on commitments, and much more—that build stronger connections and a culture of collaboration. Walk away with simple, powerful tools to boost morale, strengthen relationships, and create a workplace where people genuinely thrive and enjoy work!
SIGNATURE TALK: How to Have a Tough Conversation... Without Feeling Like a Jerk!
In every workplace, hard conversations are inevitable. It's how we approach these tough talks that makes all the difference. By following a structured approach, we can turn potential conflict into an opportunity for growth and understanding. Remember, the goal is not to win an argument, but to foster a culture of open dialogue and respect!
This talk shares tips and techniques for building trust and how to be more aware of body language in a tough conversation, as well as ‘inviting in’ vs ‘shutting out’ language. Attendees will learn the 5-step formula to handling tough conversations. The talk closes with preparing attendees for the “What Ifs” for when a tough conversation doesn’t go as planned and other phrasing tips for successful interactions. After this training, attendees will:
• Confidently be able to script a tough conversation using the 5-step formula
• Apply the 3-prong approach to any tough conversation to amplify the impact
• Be able to prepare for “What Ifs” in any tough conversation
• Be ready to go out and have the tough conversation that is weighing on them!
This session is terrific for corporate leadership groups or all employees in any organization who want to learn how to have better tough conversations. Numerous references are available for this talk.
10 Recommendations To Avoid Those ‘Uh-Oh’ HR Moments
This presentation will review 10 actionable ways businesses can prevent unwanted HR situations – from ensuring they have up-to-date and accurate job descriptions, learning what they need to know to keep out of risky situations when it comes to employment law, how to successfully navigate tough workplace situations, and more!After this training, attendees will feel confident in knowing they have the power to take prompt action to keep them out of “sticky HR situations!”This is a great presentation for organizations without internal HR or those who have an inexperienced HR person who needs guidance to keep the organization out of a sticky HR situation.
Featured Video
I am willing to travel
More than 100 miles
When it comes to payments
Everything is negotiable
Topics
Best Story
One of Jill's standout speaking experiences was at a women in business leadership summit, where she shared her signature 5-step formula for handling tough talks. The audience responded positively, sharing their own challenges and engaging in meaningful discussions about conflict resolution and effective communication strategies, which reaffirmed Jill's impact as a thought leader in HR.
Origin Story
Jill's journey into human resources began in the hospitality industry, where she discovered her unique talent for resolving the trickiest workplace situations. Identified early on as having a knack for handling those "sticky situations", she developed a passion for HR that led her to establish Expedition HR. Expedition HR's mission is to provide accessible HR solutions and training to businesses lacking in-house expertise.
Example talks
The Trust Playbook: Winning at Work Together
Trust is the foundation of every high-performing team. Period. In this engaging training, participants will discover actionable strategies—like practicing professional vulnerability, following through on commitments, and much more—that build stronger connections and a culture of collaboration. Walk away with simple, powerful tools to boost morale, strengthen relationships, and create a workplace where people genuinely thrive and enjoy work!
SIGNATURE TALK: How to Have a Tough Conversation... Without Feeling Like a Jerk!
In every workplace, hard conversations are inevitable. It's how we approach these tough talks that makes all the difference. By following a structured approach, we can turn potential conflict into an opportunity for growth and understanding. Remember, the goal is not to win an argument, but to foster a culture of open dialogue and respect!
This talk shares tips and techniques for building trust and how to be more aware of body language in a tough conversation, as well as ‘inviting in’ vs ‘shutting out’ language. Attendees will learn the 5-step formula to handling tough conversations. The talk closes with preparing attendees for the “What Ifs” for when a tough conversation doesn’t go as planned and other phrasing tips for successful interactions. After this training, attendees will:
• Confidently be able to script a tough conversation using the 5-step formula
• Apply the 3-prong approach to any tough conversation to amplify the impact
• Be able to prepare for “What Ifs” in any tough conversation
• Be ready to go out and have the tough conversation that is weighing on them!
This session is terrific for corporate leadership groups or all employees in any organization who want to learn how to have better tough conversations. Numerous references are available for this talk.
10 Recommendations To Avoid Those ‘Uh-Oh’ HR Moments
This presentation will review 10 actionable ways businesses can prevent unwanted HR situations – from ensuring they have up-to-date and accurate job descriptions, learning what they need to know to keep out of risky situations when it comes to employment law, how to successfully navigate tough workplace situations, and more!After this training, attendees will feel confident in knowing they have the power to take prompt action to keep them out of “sticky HR situations!”This is a great presentation for organizations without internal HR or those who have an inexperienced HR person who needs guidance to keep the organization out of a sticky HR situation.