Sandra Coker

CEO at Human Power Solutions

Professional Training and Coaching

Education: BS Chemistry Assumption University - Masters Organizational Leadership Nichols College
Westborough, MA, USA
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Biography

I am a CEO of a Professional Development company. #1 Best Selling Author of "People Profit" which focuses on company culture as it relates to profitability. My background in hospitality, staffing and business gives me a unique perspective on today's workplace. I started my career with Marriott, have done staffing for large agencies, and owned a fitness center for 7 years. I started HPS in Dec 2019 and have grown it to a profitable successful organization. I am a mother of 3 adult children and have 2 beautiful grandchildren. I am an avid motorcycle rider, love to hike and anything else outdoors.

Passion

Putting people first. My passion is helping business owners and organization realize the key to their business is their people. I love talking about the Internal Customer and how that drives loyalty, customer retention and profits.
I am also passionate about helping people learn to Network in a way that creates deep relationships and does not require a sales mentality.

Best Story

I was working in a manufacturing plant that was in its second generation. The company had been around for over 40 years and had many long-time employees. The plant was separated into three floors. Each floor had a different task, supervisors, and workflow. The owner was not sold on taking time to learn the "soft" skills, which I call human skills. He did not understand the benefit but gave it a shot. When I started working with them, a few of them had NEVER met!! It was crazy! By the end of the nine months together, they were a true team who trusted each other, were able to collaborate and had much less conflict. The owner and Managers were freed up to work on the business because this team was able to problem solve and make decisions. It has created much better customer satisfaction and employee engagement.

Origin Story

My early career I started out in Hospitality with Marriott and Chili's. I learned so much about client service and employee relations. Over the years after having children, I bought a fitness center. I was the owner/operator for over 7 years. I sold the gym in 2015 and went to work for my business coach. After spending four years with that company, I launched Human Power Solutions (HPS) in December of 2019.

Featured Video

I am willing to travel

More than 100 miles

When it comes to payments

I generally get paid for speaking but make exceptions

Topics

womens leadership company culture strategic communications emerging leadership culture in a multigenerational workforce high performance teams building high performance teams client service hybrid leadership executive leadership best selling author on amazon bestselling author client experience networking strategies difficult conversations conflict management change management professionalism and leadership young professional developing professionalism leadership presence presentation skills hospitality recruitment and staffing women entrepreneurship entrepreneurs

Best Story

I was working in a manufacturing plant that was in its second generation. The company had been around for over 40 years and had many long-time employees. The plant was separated into three floors. Each floor had a different task, supervisors, and workflow. The owner was not sold on taking time to learn the "soft" skills, which I call human skills. He did not understand the benefit but gave it a shot. When I started working with them, a few of them had NEVER met!! It was crazy! By the end of the nine months together, they were a true team who trusted each other, were able to collaborate and had much less conflict. The owner and Managers were freed up to work on the business because this team was able to problem solve and make decisions. It has created much better customer satisfaction and employee engagement.

Origin Story

My early career I started out in Hospitality with Marriott and Chili's. I learned so much about client service and employee relations. Over the years after having children, I bought a fitness center. I was the owner/operator for over 7 years. I sold the gym in 2015 and went to work for my business coach. After spending four years with that company, I launched Human Power Solutions (HPS) in December of 2019.