Kristen Scott

Team Dynamics and Change Leadership Consultant, Founder and CEO at Project Solved at Project Solved

Member since November 2022

Human Resources

Education: Howard University - Thomas Jefferson University
Wilmington, DE, USA

Biography

Kristen Scott, MPH is a change management and team dynamics consultant who helps leaders build healthy, high trust teams that can navigate complex change. As Founder and CEO of Project Solved, she partners with organizations to improve team health, strengthen leadership capacity, and translate bold visions into everyday practice. Her signature concept, the Leadership Song, helps executives understand the culture and energy they are broadcasting to their teams and align it with the impact they want.

With more than ten years of experience in project and program management, Kristen has led initiatives across government, nonprofit, and corporate settings, including new technology rollouts, process redesign, and culture transformation. Event organizers engage Kristen for practical, interactive sessions that blend story, reflection, and step by step tools leaders can apply immediately with their teams.

Kristen holds a Bachelor of Science from Howard University and a Master of Public Health from Thomas Jefferson University, along with certifications in Diversity and Inclusion from Cornell University, Strategic Change Management from the Kellogg School of Management at Northwestern University, DiSC, Five Behaviors of a Cohesive Team, and trauma informed workplace practice.

Passion

Team dynamics, team health, leadership development, leadership communication, change management, culture transformation, program development.

Best Story

My favorite story to share starts on my commute to a job I once loved. For months I played upbeat songs on the way to work because my team felt creative, connected, and on fire. Then leadership changed, tension crept in, and without realizing it I shifted to hard driving battle music that left me bracing for impact before I even parked. One morning I turned my car off in silence and thought, Why am I preparing for war to go lead people I care about. That moment became the seed of my Leadership Song concept. From the stage I invite audiences into that car with me, then help them notice the soundtrack in their own bodies when they think about their teams. Together we unpack what that emotional soundtrack says about trust, communication, and team health, and leaders leave with concrete ways to change the station so their teams experience more alignment, safety, and hope.

Origin Story

I have been given many opportunities to speak in my career, from community outreach and organization wide programming to executive retreats and leadership conferences. The common theme in every setting has been my fascination with what makes teams thrive or struggle. I have watched how a leader’s energy can either unlock the best in people or quietly drain a team, and I wanted to help leaders see that clearly.

That curiosity led me to develop the idea of a Leadership Song, the tone and rhythm leaders set through how they communicate, make decisions, and guide their teams through change. When I speak, I invite audiences to listen to the song their teams are hearing and give them practical tools to shift it. Speaking allows me to translate everything I have learned from change projects into clear stories and simple frameworks, so leaders leave with specific actions that improve team health long term.

Example Talks

What is Your Leadership Song?

Every leader sets a tone that the team can feel. In this keynote, Kristen introduces the concept of a Leadership Song, the culture and energy leaders broadcast through their decisions, communication, and presence. Participants learn how their song influences trust, engagement, and performance, and leave with simple practices to retune that song so teams feel more aligned, energized, and supported.

Key outcomes for the audience

  • Recognize the invisible signals leaders send that shape team culture

  • Identify the current Leadership Song they are playing and how it lands with their teams

  • Learn practical shifts in behavior and communication that create a healthier team rhythm

Ideal audience
Executive leaders, senior managers, people leaders, and HR or talent professionals.

The Team Dynamics Lab

This session is a working lab for leadership teams that want to examine how they operate together. Using Kristen’s team dynamics tools, participants map current patterns of collaboration, conflict, and decision making, then experiment with new ways of working that better match their goals. The session can be delivered as an executive retreat feature or as a deep dive breakout for intact teams.

Key outcomes for the audience


  • See current team habits and unspoken norms with more clarity


  • Test new approaches to meetings, communication, and decision making in a safe environment


  • Leave with an agreed set of norms and next actions to strengthen how the team works together


Ideal audience
Executive and senior leadership teams, cross functional project teams, and boards.

From Manager To Culture Shaper

Technical skill may get someone promoted into leadership, but it is their ability to shape culture that keeps teams thriving. In this interactive session, Kristen helps managers see themselves as culture shapers and gives them tools to align daily habits with the kind of workplace they want to build. Participants explore how their decisions around recognition, feedback, boundaries, and role clarity either support or undermine team health.

Key outcomes for the audience


  • Redefine their role from task manager to shaper of team experience


  • Identify three leadership habits that most affect their team’s energy and performance


  • Commit to a personal leadership experiment they can implement within thirty days


Ideal audience
New and mid level managers, high potential leaders, and supervisors preparing for expanded responsibility.

Leading Through Change Without Breaking Your Team

Change is constant, but the way leaders guide people through it determines whether teams grow or fracture. This talk gives leaders a practical roadmap for communicating during change, managing resistance, and protecting team health while still delivering outcomes. Kristen combines stories from real projects with research informed practices so leaders can anticipate what their teams need at each stage and avoid common missteps that erode trust.

Key outcomes for the audience


  • Learn a clear, people centered approach to leading through organizational change


  • Practice language and conversations that reduce anxiety and build buy in


  • Create an action list to support their team before, during, and after major changes


Ideal audience
Senior leaders, change sponsors, project managers, HR and organizational development professionals.

Team Health By Design

Many teams wait until conflict, turnover, or burnout appear before paying attention to team health. This session reframes team dynamics as an essential system that can be measured, tuned, and strengthened over time. Kristen walks leaders through key elements of team health such as psychological safety, trust, communication patterns, and accountability, and shares tools they can use to assess where their team is today and what to adjust next.

Key outcomes for the audience


  • Understand the core components of team health and how they interact


  • Use a simple framework to diagnose strengths and gaps on their own teams


  • Leave with concrete next steps to improve collaboration, morale, and results


Ideal audience
People leaders at all levels, HR and learning teams, change sponsors, and program directors.

Topics/Keywords

project management program development program management change management empathy leadership healthcare nonprofits implementation workshop entrepreneurship team building team dynamics
I am willing to travel more than 100 miles
Yes
Everything is negotiable

Best Story

My favorite story to share starts on my commute to a job I once loved. For months I played upbeat songs on the way to work because my team felt creative, connected, and on fire. Then leadership changed, tension crept in, and without realizing it I shifted to hard driving battle music that left me bracing for impact before I even parked. One morning I turned my car off in silence and thought, Why am I preparing for war to go lead people I care about. That moment became the seed of my Leadership Song concept. From the stage I invite audiences into that car with me, then help them notice the soundtrack in their own bodies when they think about their teams. Together we unpack what that emotional soundtrack says about trust, communication, and team health, and leaders leave with concrete ways to change the station so their teams experience more alignment, safety, and hope.

Origin Story

I have been given many opportunities to speak in my career, from community outreach and organization wide programming to executive retreats and leadership conferences. The common theme in every setting has been my fascination with what makes teams thrive or struggle. I have watched how a leader’s energy can either unlock the best in people or quietly drain a team, and I wanted to help leaders see that clearly.

That curiosity led me to develop the idea of a Leadership Song, the tone and rhythm leaders set through how they communicate, make decisions, and guide their teams through change. When I speak, I invite audiences to listen to the song their teams are hearing and give them practical tools to shift it. Speaking allows me to translate everything I have learned from change projects into clear stories and simple frameworks, so leaders leave with specific actions that improve team health long term.

I am willing to travel more than 100 miles
Yes
Everything is negotiable

Example Talks

What is Your Leadership Song?

Every leader sets a tone that the team can feel. In this keynote, Kristen introduces the concept of a Leadership Song, the culture and energy leaders broadcast through their decisions, communication, and presence. Participants learn how their song influences trust, engagement, and performance, and leave with simple practices to retune that song so teams feel more aligned, energized, and supported.

Key outcomes for the audience

  • Recognize the invisible signals leaders send that shape team culture

  • Identify the current Leadership Song they are playing and how it lands with their teams

  • Learn practical shifts in behavior and communication that create a healthier team rhythm

Ideal audience
Executive leaders, senior managers, people leaders, and HR or talent professionals.

The Team Dynamics Lab

This session is a working lab for leadership teams that want to examine how they operate together. Using Kristen’s team dynamics tools, participants map current patterns of collaboration, conflict, and decision making, then experiment with new ways of working that better match their goals. The session can be delivered as an executive retreat feature or as a deep dive breakout for intact teams.

Key outcomes for the audience


  • See current team habits and unspoken norms with more clarity


  • Test new approaches to meetings, communication, and decision making in a safe environment


  • Leave with an agreed set of norms and next actions to strengthen how the team works together


Ideal audience
Executive and senior leadership teams, cross functional project teams, and boards.

From Manager To Culture Shaper

Technical skill may get someone promoted into leadership, but it is their ability to shape culture that keeps teams thriving. In this interactive session, Kristen helps managers see themselves as culture shapers and gives them tools to align daily habits with the kind of workplace they want to build. Participants explore how their decisions around recognition, feedback, boundaries, and role clarity either support or undermine team health.

Key outcomes for the audience


  • Redefine their role from task manager to shaper of team experience


  • Identify three leadership habits that most affect their team’s energy and performance


  • Commit to a personal leadership experiment they can implement within thirty days


Ideal audience
New and mid level managers, high potential leaders, and supervisors preparing for expanded responsibility.

Leading Through Change Without Breaking Your Team

Change is constant, but the way leaders guide people through it determines whether teams grow or fracture. This talk gives leaders a practical roadmap for communicating during change, managing resistance, and protecting team health while still delivering outcomes. Kristen combines stories from real projects with research informed practices so leaders can anticipate what their teams need at each stage and avoid common missteps that erode trust.

Key outcomes for the audience


  • Learn a clear, people centered approach to leading through organizational change


  • Practice language and conversations that reduce anxiety and build buy in


  • Create an action list to support their team before, during, and after major changes


Ideal audience
Senior leaders, change sponsors, project managers, HR and organizational development professionals.

Team Health By Design

Many teams wait until conflict, turnover, or burnout appear before paying attention to team health. This session reframes team dynamics as an essential system that can be measured, tuned, and strengthened over time. Kristen walks leaders through key elements of team health such as psychological safety, trust, communication patterns, and accountability, and shares tools they can use to assess where their team is today and what to adjust next.

Key outcomes for the audience


  • Understand the core components of team health and how they interact


  • Use a simple framework to diagnose strengths and gaps on their own teams


  • Leave with concrete next steps to improve collaboration, morale, and results


Ideal audience
People leaders at all levels, HR and learning teams, change sponsors, and program directors.

Topics/Keywords

project management program development program management change management empathy leadership healthcare nonprofits implementation workshop entrepreneurship team building team dynamics