Member since July 2026
Shri has built her career at the intersection of customer experience, digital transformation, product strategy, and enterprise technology, helping organizations modernize how they serve customers, scale digital businesses, and prepare for the next era of AI-enabled engagement.
Across 20+ years in telecommunications, healthcare, financial services, insurance, and technology-driven environments, Shri has led transformation through ambiguity, complexity, and rapid change. Her work often begins where mandates are unclear, legacy systems limit progress, data ownership is fragmented, and teams need a stronger operating model to move from vision to measurable execution.
Shri speaks about her experience building customer-centric products as well as on topics of executive leadership. Exploring themes related to reclaiming and evolving leadership in the age of AI, she layers in her expertise in organizational and operational models that work best in the ever changing technology landscape.
Leadership, executive coaching, mentorship and organizational excellence
Shri's career has been influenced by great mentors and leaders who have allowed her to grow into leadership and executive roles while training her in empathetic leadership skills. She has also allowed herself to stay open to possibilities and opportunities that may seem entirely frightening and new in the moment but have always led to a better future.
Shri started as a technologist, moved into product management and customer experience and now builds AI-enabled products. What has remained consistent throughout her career is a belief that transformation is ultimately about people: customers who need simpler experiences, teams that need clarity, and organizations that need the courage to modernize with purpose.
Shri's career has been influenced by great mentors and leaders who have allowed her to grow into leadership and executive roles while training her in empathetic leadership skills. She has also allowed herself to stay open to possibilities and opportunities that may seem entirely frightening and new in the moment but have always led to a better future.
Shri started as a technologist, moved into product management and customer experience and now builds AI-enabled products. What has remained consistent throughout her career is a belief that transformation is ultimately about people: customers who need simpler experiences, teams that need clarity, and organizations that need the courage to modernize with purpose.