Nicole Phillips

Speaker, Author, Host of The Kindness Podcast at Kindness is Contagious, LLC

Member since June 2026

Hospital and Health Care

Education: University of Wisconsin - Luther Seminary
Apex, NC, USA

Biography

Nicole Phillips has spoken to more than 30,000 people at over 200 events, and she has never once given a "just be positive" talk. She teaches teams and leaders how to catch the automatic thought before it costs them the room, the relationship, or the day, using a simple idea backed by real neuroscience: what you look for is what you see.

She built her signature keynote, Shift the Script, from a background most speakers don't have. She spent years anchoring the news in Milwaukee and Madison, then became a hospital chaplain, sitting with people through the worst hours of their lives. That combination taught her how fast a story reframes a room, and how to hold both hard truth and real hope without flinching from either one.

Nicole is the author of five books, including The Negativity Remedy (Baker Publishing), and hosts The Kindness Podcast, named by Oprah Magazine as a top happiness podcast. She has been featured on NBC Nightly News, the Hallmark Channel, HGTV's House Hunters, and Reader's Digest, and she is a two-time game show winner (The Price is Right and Wheel of Fortune, bonus puzzle: "A Positive Viewpoint").

She works primarily with healthcare and nursing teams, educators, women's groups, and public-facing corporate audiences who are tired, stretched thin, and done with talks that don't stick. Event planners bring her back because her sessions land immediately and her tools get used the next morning, not filed away with the conference notes.

She holds a journalism degree from UW-Madison and a Master of Divinity from Luther Seminary. She lives in the Raleigh, NC area and travels internationally for speaking engagements.

Passion

Ask me about kindness and I'll give you a thoughtful answer. Ask me about game shows and you'll see my actual soul light up. I won a car on The Price is Right. I won the bonus round on Wheel of Fortune and got a compliment on my shoes from Ryan Seacrest, which I have not stopped mentioning since. I once talked my entire family into filming an episode of HGTV's House Hunters and they still don’t trust me when they see me grab my computer while we’re watching TV together.

I've applied to The Amazing Race four times. They haven't cast me yet, but I train like they might call tomorrow, because for me "someday" isn't wishful thinking, it's fuel. If you want to see me genuinely giddy before I even open my mouth on a topic like mindset or resilience, just ask about my game show era. I will teach you the secret sauce of winning!

Best Story

On my 40th birthday, I was diagnosed with breast cancer. My daughter Jordan was 11, and she wanted to fix it so badly. She couldn't, obviously. No one could. But she needed to do something, so she picked up a needle and thread and started sewing coffee cup sleeves, selling them in exchange for donations to the Susan G. Komen foundation.

She didn't raise a fortune at first. Just enough that she felt like she was in the fight with me instead of sitting on the bench, helpless. Then the national headquarters of Susan G. Komen heard about an 11-year-old sewing her way through her mom's cancer diagnosis, and they flew us to New York to speak at the top of One World Trade Center. Someone in that audience was a manufacturer. Before we knew what hit us, Jordan's coffee cup sleeves were sitting on the shelves of Walmart stores across the country.

She ended up raising more than $150,000 for breast cancer research and mobile mammogram units. Every dollar went to donations. She never made a cent for herself. But when it came time to apply to college, she wrote her essay about it and got a full ride to Duke.

Jordan couldn't change the fact that her mom had cancer. What she changed was how she carried it, and what she built out of the carrying. Our situation does not have to determine our state of mind. That's the whole idea I teach from the stage, and I got to watch it lived out by an 11-year-old with a sewing machine and a big heart.

Jordan couldn't hand me a cure, but she handed me proof that carrying something well is its own kind of healing.

Origin Story

In 2011, I was sitting poolside on a lounge chair, tired, a little hungover, and going through the motions of a summer I wasn't really present for. My toddler started sharing his Cheerios with the little girl next to him, the way toddlers do when they've decided you need to try something amazing. That's how I met her mom, a teenager who had one day off work and was thrilled just to be at the pool with her daughter.

I was there because I "had to be." She was there because she "got to be." That contrast wrecked me a little. Here I was, married to a college basketball coach, raising three small kids, and sliding toward something that looked a lot like alcoholism, and I couldn't find a single ounce of the joy this teenager had for an ordinary Tuesday at the pool.

We left around the same time, and something in me said give her cash. So I did. I handed her enough money to fill her car with gas and take her kid to McDonald's. But I went home that night and couldn't stop thinking about it. I pitched an idea to my local newspaper for a weekly column about kindness. They said yes, and I filled it every week for ten years.

Some weeks nobody sent me a story, so I had to go find one myself. That meant forcing my eyes off what was annoying or hard and onto what was generous or kind, even on days I didn't feel like it. I had no idea I was doing anything more than filling column inches. Turns out I was rewiring my own brain. Within a year, I'd quit drinking, quit smoking, dropped 30 pounds, and fallen back in love with my husband. Kindness duped me. I thought I was writing about other people's goodness. I was actually building new pathways in my mind and in my life.

That column turned into five books, The Kindness Podcast, and a career built on one sentence I still teach today: what you look for is what you see.

Example Talks

Shift the Script for CORPORATE AUDIENCES: The Leadership Mindset That Strengthens Teams and Transforms Culture

Culture is not a poster on the wall. It is how people act when they are tired, stressed, and one comment away from snapping. In this keynote, Nicole Phillips gives leaders and teams practical tools for catching the automatic thoughts that drive reactivity, misread intentions, and quiet disengagement, and choosing a different response instead. With humor, storytelling, and real brain science, she shows how the story running in someone's head shapes how they communicate, collaborate, and lead. This is not toxic positivity. It is a usable set of tools that lowers reactivity, protects trust, and keeps good people from checking out. Then she turns the focus forward, guiding the room through a "movie script" exercise to picture the next chapter of their work and take one intentional step toward it.

In this keynote, participants will learn how to:


  • Catch the automatic reactions that damage communication and erode trust on a team

  • Ask "what else could be true?" before assuming the worst about a snippy email or a silent colleague

  • Buy time and use the pause, so they lead instead of react

  • Recognize how what they look for shapes what they see in their people and their culture

  • Walk away with one concrete practice they can use the same day

After this keynote, participants will:


  • Feel calmer and more in control in high-pressure moments

  • Communicate with more intention and less defensiveness

  • Repair faster when something goes sideways, instead of letting it fester

  • Contribute to a culture people actually want to show up for

  • Leave with momentum and one clear step they are ready to take

Shift the Script for WOMEN: What You Look For Is What You See

Our circumstances do not have to determine our state of mind. In this keynote, Nicole Phillips shares practical tools for catching the automatic thoughts that pull us into stress, frustration, and autopilot, and choosing a different response instead. With warmth, humor, and stories from her own life, including alcoholism, breast cancer, and rebuilding after her husband's serious car accident, she helps women feel calmer in tense moments and shift their perspective without faking positivity. Then she turns the focus forward, guiding the room through a "movie script" exercise to picture the next scene they want and take a real step toward it with intention. Women leave feeling lighter, more in control, and clear on one thing they can do to write what comes next.

In this keynote, women will learn how to:


  • Catch the automatic, knee-jerk thoughts that fuel stress and frustration, and choose a calmer response instead

  • Shift their perspective in hard moments without slipping into fake or forced positivity

  • Recognize how what they look for shapes what they actually see and experience

  • Use a simple "movie script" exercise to picture the next chapter they want

  • Walk away with one concrete step they can take toward writing what comes next

After this keynote, women will:


  • Feel calmer and more in control when life pushes their buttons

  • Carry a lighter mental load, with less time lost to stress and spinning thoughts

  • See their circumstances differently, and feel more hopeful without forcing it

  • Reconnect with what they actually want their next chapter to look like

  • Leave with momentum and one clear step they are ready to take


Shift the Script for EDUCATORS: What You Look For Is What You See

Our circumstances do not have to determine our state of mind. Educators absorb more in a single day than most people carry in a week: the emails, the interruptions, the kid who is having a hard time, the meeting that could have been an email. In this keynote, Nicole Phillips gives teachers and school staff practical tools for catching the automatic thoughts that pull them into stress, frustration, and autopilot, and choosing a different response instead. With warmth, humor, and stories from her own life, she helps educators feel calmer in tense moments and shift their perspective without faking positivity. Then she turns the focus forward, guiding the room through a "movie script" exercise to picture the year they actually want and take one real step toward it. Staff leave lighter, more in control, and reconnected to why they walked into the building in the first place.

In this session, educators will learn how to:


  • Catch the knee-jerk thoughts that fuel stress after a hard class, a hard email, or a hard conversation, and choose a calmer response instead

  • Shift perspective in tough moments without slipping into fake or forced positivity

  • Recognize how what they look for shapes what they actually see in their students, their colleagues, and their own work

  • Use a simple "movie script" exercise to picture the school year they want

  • Walk away with one concrete step they can take tomorrow

After this session, educators will:


  • Feel calmer and more in control when the day pushes their buttons

  • Carry a lighter mental load, with less energy lost to spinning and venting

  • See their classrooms and their colleagues through a different lens

  • Reconnect with the reason they chose this work

  • Leave with momentum and one clear step they are ready to take

Shift the Script for NURSES AND HEALTHCARE TEAMS: What You Look For Is What You See

Our circumstances do not have to determine our state of mind. Nurses and healthcare teams work in environments they cannot always control: the staffing, the pace, the charting, the patient who is having the worst day of their life. In this keynote, Nicole Phillips gives healthcare workers practical tools for catching the automatic thoughts that fuel stress, compassion fatigue, and autopilot reactions, and choosing a different response instead. Drawing on her years as a hospital chaplain and her own experience as a breast cancer patient, she helps clinicians feel steadier in high-pressure moments and hold both the hard thing and the hope at the same time. This is not toxic positivity. It is emotional honesty with perspective. Then she turns the focus forward, guiding the room through a "movie script" exercise to picture the next chapter they want and take one real step toward it.

In this session, participants will learn how to:


  • Catch the automatic thoughts that drive stress, burnout, and reactivity at the bedside and in the break room

  • Interrupt a negative thought loop before it becomes a belief and then a fact

  • Hold two truths at once, so pain does not have to become panic

  • Recognize how what they look for shapes what they see in their patients, their teams, and themselves

  • Walk away with one concrete practice they can use on their next shift

After this session, participants will:


  • Feel calmer and more in control when the unit gets heavy

  • Carry a lighter mental load, with less time lost to rumination

  • Respond with more intention and less reaction to colleagues and patients

  • Reconnect with the meaning in work that drains them

  • Leave with momentum and one clear step they are ready to take

Topics/Keywords

resilience leadership healthcare burnout prevention mindset workplace culture employee engagement retention communication compassion fatigue psychological safety perspective well-being author podcast host kindness breast cancer survivor moitvational speaker workshops workshop facilitatio nurses schools teachers educators women's leadership resilience speaker burnout speaker mindset speaker north carolina change fatigue neuroplasticity female keynote speaker breast cancer survivor chaplain healthcare speaker nurse burnout speaker nursing keynote speaker education speaker educator in-service speaker corporate keynote speaker women's conference speaker women's leadership speaker hospitality hospitality speaker food industry community engagement nonprofit keynote speaker north carolina keynote speaker

Featured Video

I am willing to travel more than 100 miles
Yes
Everything is negotiable

Best Story

On my 40th birthday, I was diagnosed with breast cancer. My daughter Jordan was 11, and she wanted to fix it so badly. She couldn't, obviously. No one could. But she needed to do something, so she picked up a needle and thread and started sewing coffee cup sleeves, selling them in exchange for donations to the Susan G. Komen foundation.

She didn't raise a fortune at first. Just enough that she felt like she was in the fight with me instead of sitting on the bench, helpless. Then the national headquarters of Susan G. Komen heard about an 11-year-old sewing her way through her mom's cancer diagnosis, and they flew us to New York to speak at the top of One World Trade Center. Someone in that audience was a manufacturer. Before we knew what hit us, Jordan's coffee cup sleeves were sitting on the shelves of Walmart stores across the country.

She ended up raising more than $150,000 for breast cancer research and mobile mammogram units. Every dollar went to donations. She never made a cent for herself. But when it came time to apply to college, she wrote her essay about it and got a full ride to Duke.

Jordan couldn't change the fact that her mom had cancer. What she changed was how she carried it, and what she built out of the carrying. Our situation does not have to determine our state of mind. That's the whole idea I teach from the stage, and I got to watch it lived out by an 11-year-old with a sewing machine and a big heart.

Jordan couldn't hand me a cure, but she handed me proof that carrying something well is its own kind of healing.

Origin Story

In 2011, I was sitting poolside on a lounge chair, tired, a little hungover, and going through the motions of a summer I wasn't really present for. My toddler started sharing his Cheerios with the little girl next to him, the way toddlers do when they've decided you need to try something amazing. That's how I met her mom, a teenager who had one day off work and was thrilled just to be at the pool with her daughter.

I was there because I "had to be." She was there because she "got to be." That contrast wrecked me a little. Here I was, married to a college basketball coach, raising three small kids, and sliding toward something that looked a lot like alcoholism, and I couldn't find a single ounce of the joy this teenager had for an ordinary Tuesday at the pool.

We left around the same time, and something in me said give her cash. So I did. I handed her enough money to fill her car with gas and take her kid to McDonald's. But I went home that night and couldn't stop thinking about it. I pitched an idea to my local newspaper for a weekly column about kindness. They said yes, and I filled it every week for ten years.

Some weeks nobody sent me a story, so I had to go find one myself. That meant forcing my eyes off what was annoying or hard and onto what was generous or kind, even on days I didn't feel like it. I had no idea I was doing anything more than filling column inches. Turns out I was rewiring my own brain. Within a year, I'd quit drinking, quit smoking, dropped 30 pounds, and fallen back in love with my husband. Kindness duped me. I thought I was writing about other people's goodness. I was actually building new pathways in my mind and in my life.

That column turned into five books, The Kindness Podcast, and a career built on one sentence I still teach today: what you look for is what you see.

I am willing to travel more than 100 miles
Yes
Everything is negotiable

Example Talks

Shift the Script for CORPORATE AUDIENCES: The Leadership Mindset That Strengthens Teams and Transforms Culture

Culture is not a poster on the wall. It is how people act when they are tired, stressed, and one comment away from snapping. In this keynote, Nicole Phillips gives leaders and teams practical tools for catching the automatic thoughts that drive reactivity, misread intentions, and quiet disengagement, and choosing a different response instead. With humor, storytelling, and real brain science, she shows how the story running in someone's head shapes how they communicate, collaborate, and lead. This is not toxic positivity. It is a usable set of tools that lowers reactivity, protects trust, and keeps good people from checking out. Then she turns the focus forward, guiding the room through a "movie script" exercise to picture the next chapter of their work and take one intentional step toward it.

In this keynote, participants will learn how to:


  • Catch the automatic reactions that damage communication and erode trust on a team

  • Ask "what else could be true?" before assuming the worst about a snippy email or a silent colleague

  • Buy time and use the pause, so they lead instead of react

  • Recognize how what they look for shapes what they see in their people and their culture

  • Walk away with one concrete practice they can use the same day

After this keynote, participants will:


  • Feel calmer and more in control in high-pressure moments

  • Communicate with more intention and less defensiveness

  • Repair faster when something goes sideways, instead of letting it fester

  • Contribute to a culture people actually want to show up for

  • Leave with momentum and one clear step they are ready to take

Shift the Script for WOMEN: What You Look For Is What You See

Our circumstances do not have to determine our state of mind. In this keynote, Nicole Phillips shares practical tools for catching the automatic thoughts that pull us into stress, frustration, and autopilot, and choosing a different response instead. With warmth, humor, and stories from her own life, including alcoholism, breast cancer, and rebuilding after her husband's serious car accident, she helps women feel calmer in tense moments and shift their perspective without faking positivity. Then she turns the focus forward, guiding the room through a "movie script" exercise to picture the next scene they want and take a real step toward it with intention. Women leave feeling lighter, more in control, and clear on one thing they can do to write what comes next.

In this keynote, women will learn how to:


  • Catch the automatic, knee-jerk thoughts that fuel stress and frustration, and choose a calmer response instead

  • Shift their perspective in hard moments without slipping into fake or forced positivity

  • Recognize how what they look for shapes what they actually see and experience

  • Use a simple "movie script" exercise to picture the next chapter they want

  • Walk away with one concrete step they can take toward writing what comes next

After this keynote, women will:


  • Feel calmer and more in control when life pushes their buttons

  • Carry a lighter mental load, with less time lost to stress and spinning thoughts

  • See their circumstances differently, and feel more hopeful without forcing it

  • Reconnect with what they actually want their next chapter to look like

  • Leave with momentum and one clear step they are ready to take


Shift the Script for EDUCATORS: What You Look For Is What You See

Our circumstances do not have to determine our state of mind. Educators absorb more in a single day than most people carry in a week: the emails, the interruptions, the kid who is having a hard time, the meeting that could have been an email. In this keynote, Nicole Phillips gives teachers and school staff practical tools for catching the automatic thoughts that pull them into stress, frustration, and autopilot, and choosing a different response instead. With warmth, humor, and stories from her own life, she helps educators feel calmer in tense moments and shift their perspective without faking positivity. Then she turns the focus forward, guiding the room through a "movie script" exercise to picture the year they actually want and take one real step toward it. Staff leave lighter, more in control, and reconnected to why they walked into the building in the first place.

In this session, educators will learn how to:


  • Catch the knee-jerk thoughts that fuel stress after a hard class, a hard email, or a hard conversation, and choose a calmer response instead

  • Shift perspective in tough moments without slipping into fake or forced positivity

  • Recognize how what they look for shapes what they actually see in their students, their colleagues, and their own work

  • Use a simple "movie script" exercise to picture the school year they want

  • Walk away with one concrete step they can take tomorrow

After this session, educators will:


  • Feel calmer and more in control when the day pushes their buttons

  • Carry a lighter mental load, with less energy lost to spinning and venting

  • See their classrooms and their colleagues through a different lens

  • Reconnect with the reason they chose this work

  • Leave with momentum and one clear step they are ready to take

Shift the Script for NURSES AND HEALTHCARE TEAMS: What You Look For Is What You See

Our circumstances do not have to determine our state of mind. Nurses and healthcare teams work in environments they cannot always control: the staffing, the pace, the charting, the patient who is having the worst day of their life. In this keynote, Nicole Phillips gives healthcare workers practical tools for catching the automatic thoughts that fuel stress, compassion fatigue, and autopilot reactions, and choosing a different response instead. Drawing on her years as a hospital chaplain and her own experience as a breast cancer patient, she helps clinicians feel steadier in high-pressure moments and hold both the hard thing and the hope at the same time. This is not toxic positivity. It is emotional honesty with perspective. Then she turns the focus forward, guiding the room through a "movie script" exercise to picture the next chapter they want and take one real step toward it.

In this session, participants will learn how to:


  • Catch the automatic thoughts that drive stress, burnout, and reactivity at the bedside and in the break room

  • Interrupt a negative thought loop before it becomes a belief and then a fact

  • Hold two truths at once, so pain does not have to become panic

  • Recognize how what they look for shapes what they see in their patients, their teams, and themselves

  • Walk away with one concrete practice they can use on their next shift

After this session, participants will:


  • Feel calmer and more in control when the unit gets heavy

  • Carry a lighter mental load, with less time lost to rumination

  • Respond with more intention and less reaction to colleagues and patients

  • Reconnect with the meaning in work that drains them

  • Leave with momentum and one clear step they are ready to take

Topics/Keywords

resilience leadership healthcare burnout prevention mindset workplace culture employee engagement retention communication compassion fatigue psychological safety perspective well-being author podcast host kindness breast cancer survivor moitvational speaker workshops workshop facilitatio nurses schools teachers educators women's leadership resilience speaker burnout speaker mindset speaker north carolina change fatigue neuroplasticity female keynote speaker breast cancer survivor chaplain healthcare speaker nurse burnout speaker nursing keynote speaker education speaker educator in-service speaker corporate keynote speaker women's conference speaker women's leadership speaker hospitality hospitality speaker food industry community engagement nonprofit keynote speaker north carolina keynote speaker